Privacy Policy
01 PRIVACY STATEMENT
1.1. Protecting the privacy and securing the personal and financial information of our clients and website visitors is one of our top priorities. This Privacy Statement outlines how we collect and protect your information. By opening an account or using our website, you consent to the collection and use of your personal information as described in this Privacy Statement.
1.2. For the purposes of the Data Protection Acts, 1988 and 2003, the data controller is Avan Trade (“we”, “us”, “our”).
04 OUR AFFILIATES AND PARTNERS
We may share information with affiliates if it is necessary to provide the product or service you have requested, or to offer you the chance to participate in services provided by our affiliates. Additionally, we may form partnerships and alliances, including joint marketing agreements, with other companies that offer high-quality products and services that could be valuable to our clients. To ensure these products and services meet your needs and are delivered effectively, we may share some information with partners, affiliates, and alliances. This allows them to better tailor their offerings to be relevant and useful to you. The use of your personal information is restricted to the purposes outlined in our relationship with the partner or affiliate.
07 RESTRICTION OF RESPONSIBILITY
If you decide to purchase a product or service from another company, any personal information you share with that company will no longer be governed by our Privacy Statement. We are not responsible for the privacy practices or content of the sites we link to, nor do we have control over the use or protection of any information you provide to or that is collected by those sites. When you choose to link to a co-branded or third-party website, you may be asked to provide registration or other information. Please be aware that the information you provide is going to a third party, and you should review their privacy policy to understand how your information will be handled.
10 NON-AFFILIATED THIRD PARTIES
10.1. We do not sell, license, lease, or otherwise disclose your personal information to any third party for any reason, except as described below.
10.2. We reserve the right to disclose your personal information to third parties if required by law, to regulatory, law enforcement, or other government authorities, or when necessary to protect our rights or property.
10.3. To enhance our services, we may engage third-party businesses to assist with internal functions such as account processing, order fulfillment, client service, client satisfaction surveys, or other support services and data collection activities relevant to our business. The information we collect from you may be transferred to and stored at a destination outside the European Economic Area (EEA), including the United States, and may be processed by staff operating outside the EEA who work for us or one of our suppliers. We may also share client information with third parties to help analyze and identify client needs and notify clients of product and service offerings. The use of the information shared is strictly limited to the specific task requested, and all third parties are required to protect personal information in a manner similar to our own standards.
02 COLLECTION OF PERSONAL INFORMATION
2.1. We collect information necessary to open an account, conduct business efficiently, and protect your assets and privacy. This involves gathering data to assess your needs and preferences.
2.2. The information we collect directly from you includes details needed for communication, such as your name, mailing address, phone number, and email address, as well as information to verify your identity. Additionally, we collect demographic data when you open an account, including your birth date, education, occupation, and other related information. We also gather details about your transactions with us, assess your trading experience, and collect information about your approximate annual income and net worth to evaluate your financial position.
05 YOUR RIGHTS
You have the right to request a copy of the information we hold about you. A fee may apply, which will not exceed €5.00. Additionally, you have the right to access your data, request corrections for any inaccuracies, object to the use of your data, and block specific uses of your data by submitting a written request to Dynamic Pulse Trading.
08 MARKETING
8.1. We may use your data to provide information about our products and services that may interest you, and we or our agents may contact you via mail or telephone regarding these offerings.
8.2. If you are an existing customer, we will only contact you through electronic means (such as email, voicemail, or SMS) with information about goods and services similar to those previously purchased from us.
8.3. If you prefer not to have your data used for such purposes, please tick the appropriate boxes when we collect your marketing preferences. You can update your preferences at any time by contacting a Client Services representative. Please note, an opt-out decision by one account holder in a joint account applies to all account holders. An opt-out must be made for each separate account you hold with us.
11 CHANGES TO THIS PRIVACY STATEMENT
From time to time, we may update this Privacy Statement. If changes are made, the revised Privacy Statement will be promptly posted on our Website, and we will also display a notice informing you of these changes. You agree that the electronic posting of a revised Privacy Statement on the Website constitutes actual notice to you. Any dispute regarding our Privacy Statement is subject to this notice and our Customer Agreement. We encourage you to review this policy periodically so that you remain informed about the information we collect, how we use it, and to whom we disclose it. If you have any questions not addressed by this statement, please contact a Client Services representative.
03 USAGE OF PERSONAL INFORMATION
We use personal information solely as needed to deliver quality service and ensure security. For instance, the information we collect from you may be used to verify your identity and contact details. We may also use this data to establish and set up your trading account, assign an account number and secure password, track your account activity, and communicate relevant account information to you. This information helps us enhance our services, personalize your browsing experience, and inform you about additional products, services, or promotions that might interest you.
06 SECURITY
6.1. All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. If we provide you (or if you choose) a password to access certain parts of our Website, it is your responsibility to keep this password confidential. We ask that you do not share your password with anyone.
6.2. Unfortunately, the transmission of information over the Internet is not entirely secure. While we will make every effort to protect your personal data, we cannot guarantee the security of data transmitted to our Website; any transmission is at your own risk. Once we receive your information, we will apply strict procedures and security measures to prevent unauthorized access.
09 USE OF “COOKIES”
9.1. We use cookies to help secure your trading activities and improve the performance of our Website. Cookies are small text files sent from the Web server to your computer. The cookies we use do not contain any personal, account, or password information. They simply enable the site to recognize that a request is coming from a user who has already logged in.
9.2. We may share information about Website usage by visitors with reputable advertising companies to help target our Internet banner advertisements on this and other sites. For this purpose, pixel tags (also known as clear gifs or web beacons) may be used to track the pages you visit. The information collected by the advertising companies through these pixel tags is not personally identifiable.